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Last Updated: October 20, 2025
The Terms of Service
The rules for using DocStrata, explained clearly.
The Key Points
Here's what you really need to know
OCR Service Only
We convert scanned PDFs to searchable text. PDFs only, 50 MB max, credit-based pricing. We do one thing and do it well.
Credits Never Expire
Buy credits once, use them whenever. No refunds on used credits. Partial refunds on unused credits considered case-by-case.
You Own Your Files
Your uploads, your output - all yours. We auto-delete everything from our servers in 24 hours. No exceptions.
What We Do (And What We Don't)
Here's What You Get
DocStrata converts your scanned (image-based) PDFs into searchable documents by adding an invisible text layer. That means you can search through and copy text from files that were previously just images.
Our Boundaries
A few limitations to be aware of:
File Type: We support PDFs only, by design — we'd rather be the best at one thing.
File Size: PDF files should be 50 MB or smaller.
Fair Use: We use a credit system. Visit our pricing page to know more about the credit system.
File Type: We support PDFs only, by design — we'd rather be the best at one thing.
File Size: PDF files should be 50 MB or smaller.
Fair Use: We use a credit system. Visit our pricing page to know more about the credit system.
What You Can't Do Here
DocStrata may not be used for:
• Anything illegal.
• Processing copyrighted material without permission. Only use this tool with files you have the right to use.
• Anything that violates the law in the region you live in.
• Anything illegal.
• Processing copyrighted material without permission. Only use this tool with files you have the right to use.
• Anything that violates the law in the region you live in.
If You Go Against These Rules
Violating these rules has consequences:
• First-time issues: A warning. Mistakes happen.
• Repeat violations: Account suspension or termination.
• Billing system abuse: Immediate account termination, no refund.
• First-time issues: A warning. Mistakes happen.
• Repeat violations: Account suspension or termination.
• Billing system abuse: Immediate account termination, no refund.
Your Account & Your Data
Keep Your Account Secure
A few things you're responsible for:
• Keeping your login credentials private and not sharing them with anyone.
• The content of any files you upload.
• Confirming you have the legal right to process any documents you upload.
• Keeping your login credentials private and not sharing them with anyone.
• The content of any files you upload.
• Confirming you have the legal right to process any documents you upload.
Account Rules
• One Account Per User: Multiple accounts per person aren't allowed.
• Age Requirement: Anyone old enough to hold a Google Account can create a DocStrata account.
• Account Security: We use Google Account authentication to help keep your DocStrata account secure.
• Age Requirement: Anyone old enough to hold a Google Account can create a DocStrata account.
• Account Security: We use Google Account authentication to help keep your DocStrata account secure.
Payment Details
Payment & Billing
How Credits Work
DocStrata runs on credits. Converting a PDF consumes credits, with the exact amount depending on factors like document size, number of images, and complexity.
Refund Information
• Already-used credits: No refunds — the conversion has already been performed.
• Unused credits: Refund requests are considered case-by-case.
• Unused credits on terminated accounts: Not refunded.
• Unused credits: Refund requests are considered case-by-case.
• Unused credits on terminated accounts: Not refunded.
Do Credits Expire?
No. Once you've bought them, you can use them at any time.
Price Changes
We reserve the right to adjust pricing at any time, but:
• You'll get email notice a month before any price increase.
• Price changes don't affect credits you already own.
• No surprise charges.
• You'll get email notice a month before any price increase.
• Price changes don't affect credits you already own.
• No surprise charges.
Liability & Warranties
The legal details, in plain terms.
No Guarantees
The service is provided "as-is." Our accuracy figures are based on historical performance, but we can't guarantee results, since OCR technology is always evolving.
About OCR Accuracy
Our OCR is strong, but not perfect. In rare cases, output can contain errors, so:
• We don't guarantee 100% accuracy.
• We recommend reviewing output files for errors before relying on them.
• We're not liable for errors in converted files or any issues those errors cause.
• We don't guarantee 100% accuracy.
• We recommend reviewing output files for errors before relying on them.
• We're not liable for errors in converted files or any issues those errors cause.
We're Not Liable For
DocStrata is not liable for:
• Lost or corrupted data — keep a backup of your original files.
• Inaccuracies in OCR results or problems they cause.
• Direct or indirect damages resulting from use of the service.
• Amounts already paid for file conversion.
In short: OCR is a tool to assist you. Verifying the output is your responsibility.
• Lost or corrupted data — keep a backup of your original files.
• Inaccuracies in OCR results or problems they cause.
• Direct or indirect damages resulting from use of the service.
• Amounts already paid for file conversion.
In short: OCR is a tool to assist you. Verifying the output is your responsibility.
Technical Details
API Details
API Use:
All API requests must be routed through the official website. Unauthorized workarounds aren't allowed, and attempting to game the API will result in account termination.
Rate Limits:
The rate limit is 10 requests per minute per IP address, applied uniformly to all users. Attempting to circumvent it results in suspension.
All API requests must be routed through the official website. Unauthorized workarounds aren't allowed, and attempting to game the API will result in account termination.
Rate Limits:
The rate limit is 10 requests per minute per IP address, applied uniformly to all users. Attempting to circumvent it results in suspension.
Experimental Features
We run a small number of experimental features:
AI-Powered Processing:
We combine AI with OCR results for even higher accuracy. This feature is experimental and under active development.
Beta Terms:
• Uses 3x more credits than standard processing.
• Provided as-is, with no guarantees.
• May be removed at any time.
• Used at your own risk — we're not liable for results or consequences.
AI-Powered Processing:
We combine AI with OCR results for even higher accuracy. This feature is experimental and under active development.
Beta Terms:
• Uses 3x more credits than standard processing.
• Provided as-is, with no guarantees.
• May be removed at any time.
• Used at your own risk — we're not liable for results or consequences.
Legal Jurisdiction
Legal Jurisdiction
DocStrata is based in Maharashtra, India, so Indian law and Maharashtra jurisdiction apply to any disputes.
How Disputes Are Resolved
1. Direct discussion: The first step is always talking it through — mediation over litigation.
2. Arbitration: If that doesn't resolve it, arbitration under Indian law is next.
3. Legal action: Any legal action can only be brought in the courts of Maharashtra.
Note that DocStrata isn't responsible for errors or inaccuracies in OCR output — verifying output files remains the user's responsibility.
2. Arbitration: If that doesn't resolve it, arbitration under Indian law is next.
3. Legal action: Any legal action can only be brought in the courts of Maharashtra.
Note that DocStrata isn't responsible for errors or inaccuracies in OCR output — verifying output files remains the user's responsibility.
A Few More Details
Are Account Transfers Allowed?
No — accounts are non-transferable.
What About Inactive Accounts?
Inactive accounts are currently kept indefinitely. If that changes, users will be notified in advance.
What About Service Changes?
We may modify, pause, or shut down the service. If that happens, you'll get at least a week's notice via email.
Do These Terms Change?
Yes, we may update these terms. We'll email you about any changes in advance, and continued use of the service after that counts as acceptance of the new terms.
Fine Print: This document constitutes the full agreement between the user and DocStrata. If any part of it is unenforceable, the rest remains valid. Not enforcing a provision on one occasion doesn't waive our right to enforce it later.
Have Some Questions About The Terms & Conditions?
Contact us at [email protected] to discuss more.
Location: Maharashtra, India
Thanks for Reading
By using DocStrata, you acknowledge that you've read and agreed to these terms.
We've tried to explain them in plain language so they're easy for everyone to understand.